There is
confidence and there is arrogance.  On the
surface they look similar. They are far from the same.  Arrogance can look like confidence but it is
never leader like.  

A leader with confidence understands their own strengths and
acknowledges their weaknesses. They surround themselves with people whose strengths make up for their weaknesses or faults.   
An arrogant manager tends to hide their weaknesses by surrounding
themselves with people with similar or worse faults.  They mask their lack of self-confidence with

Enough about arrogance, let’s talk about confidence.  

What does confidence look like?  A leader with self-confidence has a presence. They hold their head high.  They are
naturally warm and engaging.  They speak
with conviction and answer questions concisely and confidently.  At the same time they will readily admit when
THEY don’t know something.  Their
confidence is rooted in competence. 

A confident leader will do what they believe is right, even
if they know they will be criticized. This confidence enables them to take
calculated risks in order achieve better results.  It allows them to admit when they
are wrong or off course. They learn from their mistakes and freely share the
lessons learned.  Their confidence breeds
confidence in everyone surrounding them.  They are trusted as they will give credit
where credit is due

At the same time they accept compliments and will express
pride in accomplishments.  They have a
sense of self-esteem.  There is no value
in their waiting for others to acknowledge their success.  

Without confidence, people have a fear of accepting new
challenges. They fear failure and avoid taking risks.  They will work hard to cover up their
mistakes and either hope no one notices or worse yet – blame others. The
behavior behind their fears holds them back in their career and their lives.  

Can one build self-confidence?  Yes! 
It is not easy but it is achievable. 

Conversations sponsored by
– an IT management consulting practice targeting CIO’s challenge of leading and
delivering business solutions with a focus on effective people, process, and
technology management.