Know Your Customer

Know Your Customer

Welcome back to our conversation, focusing on Change Leadership.  We return to discussing the corporate change.  This is the third and last post from my dear friend and colleague Karen Davey-Winter.   In our first conversation with Karen, we learned that as leaders of...
Know your team

Know your team

Welcome back to our conversation, focusing on Change Leadership.    In our last conversation, we learned from Karen Davey-Winter about how leaders are also changing leaders and that there are (at least) three dimensions of change that must be understood and navigated...
To Change Your World, Change Yourself

To Change Your World, Change Yourself

  Last week in our conversation on Change Leadership, we looked at the change curve and the cycle of emotions one goes through during times of change in an organization. This week we will switch gears a bit and discuss the role of the leader in change. We will...
Change Rollercoaster

Change Rollercoaster

Let me start with the caveat that I do not hold a degree in organizational change management or tout that I am an expert in change management. My perspectives on change management are based on 40 years of observing and living with team members and organizations in...