Secrets of Communicating as a Leader

Secrets of Communicating as a Leader

It may be obvious, but I must say it anyway:  LEADERSHIP COMMUNICATION BEGINS WITH YOU.     The word “leadership” can suggest a variety of images. For example:  A political leader, pursuing a passionate, personal cause. An explorer, cutting a path through...
Finding my Why

Finding my Why

I need to tell you a story. It is an integral part of my story about how coaching supported me on my journey towards becoming an IT Executive Coach. It is also a story about the power of partnership and trust in another. For those who have followed my articles, you...
The Day the World Took Notice

The Day the World Took Notice

September 11, 2001, the day the world stopped to watch in horror as the World Trade Center’s two iconic towers came tumbling down. The day the largest and most influential country’s military headquarters, the Pentagon, was attacked by a single suicide attack plane....
Why SAM?

Why SAM?

Of all the ITIL processes, IT Asset Management (ITAM) might be the most challenging and most misunderstood. It certainly is the one everyone would like to ignore. It is hard. I’ve heard asset management compared to starting a program to improve your health. Though...