Testing Your Effectiveness

Testing Your Effectiveness

Leaders do what they say they will do and expect the same from others. One of my mentors used to say, “You expect what you inspect.” Great leaders follow up and follow through. Great leaders test their communication effectiveness.    Testing your communication...
Living Your Values

Living Your Values

Last week we discussed the role values play in your decisions. Your values move beyond your personal choices and are naturally applied in your professional position. I will use my own story to bring living values to life.     Let me begin….   One of the most impactful...
Pause for Decision Making

Pause for Decision Making

We will pause this week from continuing our Mission Vision Values conversation thread to look back at leading through IT Decisions, focusing on the decisions involving and impacting people.    We first discussed IT Decision making in the February 6th article: ...
Designing Your Leadership Vision

Designing Your Leadership Vision

Last week we talked about leading yourself and designing your leadership vision. This week we will focus on leading your team starting with defining your organization’s vision and mission. A leadership vision is articulating what you want for your organization, your...
Secrets of Communicating as a Leader

Secrets of Communicating as a Leader

It may be obvious, but I must say it anyway:  LEADERSHIP COMMUNICATION BEGINS WITH YOU.     The word “leadership” can suggest a variety of images. For example:  A political leader, pursuing a passionate, personal cause. An explorer, cutting a path through...
Why SAM?

Why SAM?

Of all the ITIL processes, IT Asset Management (ITAM) might be the most challenging and most misunderstood. It certainly is the one everyone would like to ignore. It is hard. I’ve heard asset management compared to starting a program to improve your health. Though...