Data Driven Diagnostics Program
CIO-CEO Alignment

For decades, IT-business alignment has been touted as the next dimension of effective IT. Yet many CIOs are still without the tools they need to understand and support business priorities.

Decipher business needs by understanding the CEO’s perspective. Automate IT-business alignment so IT can operate effectively and generate tangible value for your business.

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CIO Business Vision

Stakeholder management is a critical aspect of running a successful IT department. Our CIO Business Vision program is a low effort, high impact program that provides you with detailed report cards on the organization’s satisfaction with IT’s Core Services. Use these insights to understand your key business stakeholders, find out what is important to them and improve your interactions. 

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Assess Core IT Processes

We conduct an IT process effectiveness and importance assessment and distribute it to the entire IT department to build consensus and focus improvement efforts across 45 critical IT processes. This diagnostic provides you the data needed to identify your process improvement needs and priorities.  

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End User Satisfaction

Service optimization is nearly impossible to perform without an honest and thorough understanding of end users’ sentiment toward IT services and software. Develop data-driven insights to help you decide what IT services need to be improved to meet the demands of the business. 

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IT Staffing Assessment

Make IT a corporate powerhouse by improving your ability to grow, deploy and manage your team. Supported by industry peer benchmarks, this assessment demonstrates the correlation between staffing and business satisfactions and pinpoints misalignments between FTE deployment and the priority of your team’s service areas.

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Application Portfolio Management

Get a full 360 look at the effectiveness, criticality and prevalence of all relevant applications for a more comprehensive view of the health of the application portfolio. Identify opportunities to drive more value from effective applications, retire nonessential applications and immediately address at-risk applications that are not meeting expectations. 

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2021 Technology Trends Report

We already know nothing will ever be the same after COVID. Let’s see what Info-Tech sees as trends we can look to as we move forward.

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We are proud partners with Info~Tech Research Group

The Info~Tech Research Group is an international thought leader in technology-based business research,
best practice methodologies and market analysis research. 

DATA-DRIVEN DIAGNOSTICS

Establishing a baseline is imperative for starting every improvement program in order to measure the progress of your efforts along the way. Without a baseline, it is difficult to assess what is working or determine whether you have achieved the desired outcome. By utilizing an agreed set of survey-based diagnostics or workshop-based assessments, we help establish critical baselines for your programs that range from IT specific to People / Talent. We apply tools tailored to specifically enhance your practice in partnership with the Info-Tech Group.