Examples of Info-Tech Research Group programs and diagnostics utilized by ITeffectivity include:
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An IT current state assessment completed by both the CEO and CIO to achieve alignment by understanding perspectives and priorities. Our questionnaire is only 20 questions and can be completed quickly by you and your CEO.
An IT satisfaction survey program completed by all business leaders to provide you with a scorecard to better understand current performance and business needs.
An end-user satisfaction survey to gauge the sentiment and satisfaction with IT services, devices, and software.
An IT process effectiveness and importance assessment distributed to the entire IT department to build consensus and focus improvement efforts across 45 critical IT processes.
An end-user software satisfaction survey to identify which applications need to be retired, upgraded, or better leveraged.
A project portfolio management maturity assessment to evaluate and improve the PPM practices.
A security maturity assessment to evaluate and improve security governance, effectiveness, and business satisfaction.